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Terms and Conditions
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. DEFINITIONS.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. Data Processing Addendum.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. Sub-processors.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. Privacy Policy.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. SMS Terms.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. Vulnerability Disclosure Policy.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. Cookie Policy.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
Terms and Conditions
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. DEFINITIONS.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. Data Processing Addendum.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. Sub-processors.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. Privacy Policy.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. SMS Terms.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. Vulnerability Disclosure Policy.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. Cookie Policy.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
Terms and Conditions
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. DEFINITIONS.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. Data Processing Addendum.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. Sub-processors.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. Privacy Policy.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. SMS Terms.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. Vulnerability Disclosure Policy.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
These terms and conditions (“Terms”) govern Customer’s use of the Services pursuant to an Order Form, and the relationship between the Parties.
1. Cookie Policy.
1.1 In these Terms, the following terms have the following meanings:
“Affiliate” means any entity controlled by, controlling, or under common control with a Party.
“Applicable Law” means all applicable laws, rules, regulations, and ordinances, including without limitation those of privacy and data security.
“Communications Platform” means the Third Party Service Provider that Customer utilizes to integrate with the Incident.io Platform to assist in managing Incidents.
“Confidential Information” means any proprietary and/or confidential information of the Discloser that is either marked as confidential and/or proprietary or where Recipient, given the nature of the information and the circumstances of the disclosure, should reasonably understand the information to be confidential and/or proprietary.
“Content” means images, videos, audio, data, animations, text, and any other information or content provided or otherwise made available by incident.io through the Services, including in response to queries made through the Platform by Customer, as well as any usage statistics or other data collected through the Services regarding Customer and/or Users’ use of the Services. Content does not include User Content.
“Customer” means the customer specified in, or agreeing to, the Order Form.
“Data Processing Addendum” means the agreement between incident.io and Customer for the processing of personal data (as such terms are defined and/or generally understood under Applicable Law).
“Discloser” means the Party disclosing Confidential Information to the Recipient.
“Effective Date” means the earlier of the date of the Order Form or the date in which Customer first accesses the Services.
“Force Majeure Event” means circumstances beyond a Party’s reasonable control, including without limitation acts of God, fire, terrorism, failure of third party networks or the public internet, power outages, or governmental demands or restrictions.
“Incident” means the occurrence of an event(s), whether actual or suspected, or simulated for testing/training purposes, impacting the operation or use by Customer and/or its own customers, users or other third parties of Customer’s products, services, equipment, systems, hardware, software, and other technologies that (a) Customer manages and/or responds to using the Platform through Incident Management; or (b) Require internal management and response, coordinated through On-Call.
“Intellectual Property Rights” means any current and future intellectual property rights, including: (a) copyrights, trademarks, trade names, domain names, rights in logos and get-up, inventions, confidential information, trade secrets and know-how including commercial know-how, design rights, patents, utility models, semi-conductor topographies, all rights of whatsoever nature in computer software and data, rights in databases, privacy rights; (b) all intangible rights andprivileges of a nature similar, analogous or allied to any of rights listed in (a); and (c) in every case in any part of the world and whether or not registered, including in relation to any of rights listed in (a) and (b): (i) all granted registrations and all applications for registration; (ii) all renewals, reversions or extensions; (iii) the right to sue for damages for past infringement; and (iv) all forms of protection of a similar nature which may subsist anywhere in the world..
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Ready to take meetings
to the next level?
What we’ll cover
Automatic notes and follow-ups from every call
How Lyra saves teams hours each week
Quick demo of the platform